JockeyWin Ltd is a Company incorporated in the Republic of Seychelles under the International Business Companies Act 2016.
JockeyWin is an interactive E-commerce platform that operates as a marketplace implemented by JockeyWin Ltd, an online service marketplace for buying products and receiving “Gifts” as cashback points in the form of “Coins,” where users can use these coins for nomination contest games and earn rewards. JockeyWin is an application available to everyone; it provides an open window for the public to appear and interact.
You agree and understand that by using our website or mobile application through “JockeyWin” you accept our services/ our products. JockeyWin is referred to as (“JockeyWin”, “Company”, “We,” “Our”, or "Us,"). References to (“you”, “your”, “customer” or the “user”) are a reference to any person using the Website or the services.
Please take the time to read this policy. It is important to check back often for updates to this policy.
1.Data we collect
We may collect, utilize, and process the following information and data about you:
Information you provide to us by filling out forms on the Website or any other information you submit to us via the Website or email
Records of correspondence, whether via the Website, email, telephone, or other means
Your responses to surveys or customer research that we conduct
Details of transactions you carry out with us, whether via the Website, telephone, or other means.
Where it is reasonable for us to do so and not detrimental to your rights and freedoms, we also collect Personal Data from publicly available sources such as internet search, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, click patterns.), your mobile device's unique ID number, your mobile device's geographic location while the app is running, your computer's IP address, technical information about your computer or mobile device (such as type of device, web browser, or operating system).
JockeyWin may collect the following information about you and your use of the Company website, platform, and service, to provide a better, more customized experience for you or internal research purposes: Your name, email address, address, date of birth, mobile number, a password you choose, and any photographs or data you select or enter on our website/application. In addition, we may collect payment and financial information from you, which our third-party payment processors will hold.
Please be cautious while publishing personal information about yourself; while you may freely offer this information to us while creating your profile, it is not required. If you upload sensitive information about yourself and choose to notify us about it, you are explicitly consenting to our processing of such information and making it.
Personal data that we collect, handle, and manage from our users to deliver our services include:
● name, date of birth, and address;
● contact information such as email address, phone number, and postal address;
● bank account details, will be provided to us by the banks you use to send money to us.
JockeyWin may receive anonymized or de-identified information about you from advertising networks, analytics providers, and search information providers, such as confirmation of how you accessed our Website.
JockeyWin will deactivate your account and remove your personal information from the website’s publicly accessible portions at your request. Please use the contact form to make this request. Upon receipt of your request, we will deactivate your account and delete your personal information from publicly accessible portions of the Platform as soon as reasonably practicable in line with our deactivation policy and relevant legislation. Nonetheless, we will keep the information you have asked us to remove from our files if, in our sole judgment, it is essential to settle disputes, troubleshoot problems, or enforce the Terms of Service. Furthermore, owing to regulatory restrictions, your information may never be erased from our systems (for example, we will not remove your information from our backup storage). Please email us if you want any information permanently deleted.
Data Processing Fundamentals:
• All personal data is:
• fairly and lawfully treated.
• processed for a lawfully defined purpose.
• adequate, relevant, and not excessive.
• not retained for longer than required.
• processed in compliance with the individual's (data subject's) rights.
• Not distributed to other nations unless suitable protection is provided.
2.Protecting personal information
JockeyWin is dedicated to taking all practical precautions to protect any current or potential customers, applicants, and Website visitors because it respects the privacy of all people who access our Website.
Your information is always secure with us because we have put suitable organizational, technical, and procedural safeguards in place. We regularly educate and teach each staff member about the value of maintaining, protecting, and respecting your privacy. We regard breaches of individuals’ privacy very seriously and will take necessary disciplinary action, including terminating employees.
Personal information provided by you when opening an account or visiting our Website is considered registered information and safeguarded in numerous ways. After signing into your account, you can access your registered information by providing your username and password. You must ensure that your password is only known to you and not disclosed to anyone else. The registered information is safely stored in a secure area, and only authorized personnel can access it via a login and password. All personal information is transferred to the company via a secure link, and all possible precautions are taken to prevent unauthorized access.
You agree to be responsible for maintaining the confidentiality of your account information, and you accept to notify “JockeyWin” immediately of any unauthorized use of your login account password or any other breach of your confidential information in the App.
In no case will “JockeyWin” be liable for any loss you may suffer directly or indirectly, morally or materially, due to disclosing user name or password information from any third party.
JockeyWin uses adequate physical, electronic, administrative, and technical safeguards to preserve and secure your Personal Information. We will make every effort to guarantee that any Personal information obtained through our website is not subjected to annoyance by any third party unconnected to us. Among the security measures that we may use include, but are not limited to:
Physical safeguards: Personal information records shall be kept in a secure location,
Electronic safeguards: Computer data containing your Personal information will be stored in computer systems and storage media with rigorous login restrictions,
Management measures: Only employees whom we have lawfully authorized have access to your Personal Information, and these employees must follow our internal code of Personal information confidentiality,
Technical safeguards: encryption techniques such as Secure Socket Layer Encryption may be employed, to transmit your Personal information,
Additional safeguards: Our network servers are secured by a suitable firewall; if you become aware of any security holes in our website, please notify us as soon as possible so that we can take necessary action, Despite those mentioned above, technological and security precautions, the company cannot guarantee that information communicated over the Website is entirely secure, and thus we cannot ensure that the Personal information that you supply to us via our website will be protected at all times. We will not be held accountable for any losses or damages resulting from or caused by any occurrence related to unauthorized access to your Personal information, and we will not be held liable for compensation for such losses or damages.
We engage to keep your personal and banking information for the period required for the transactions you make through the App. We pledge not to deal with personal information for purposes that are not authorized or permitted for a fee or for free with any other party unless this is required or authorized by us under the relevant regulations and instructions or with the prior written consent of the user to whom the information relates.
We use the personal information you provide to us to deliver our Services, provide customer support, ensure necessary security, conduct identity verification, process any of your online transactions, and assist you in participating in third-party promotions that meet specific business conditions, as well as for any other purposes related to the operation of our Services.
As a result, when providing our services, we may share your personal information with carefully chosen partners (including any other parties that have arrangements with you about the sharing of your data).
We may also use your personal information to offer you with:
promotional deals and product and service information
promotional offers and information about our partners' products and services, to expand our product offering and improve our customer service.
We Also Use Your Information for The Following Purposes:
To create your account or profile.
To enable you to use our services optimally and to provide you with the best way.
For internal business purposes such as improving our services.
To process the data, we provide through our services, such as ensuring that your email or phone number is active and valid.
Personalize the content, recommendations, and advertisements that third parties and we provide.
We share some customer information with the sellers registered in the App, for example, sharing the geographical location so that the suppliers can follow the delivery process.
We may also share your personal information with electronic payment entities to document your payment process.
3.Legal basis for handling your personal information:
When JockeyWin offers its services or intenerates you about them, we are carrying out a contract. That includes utilizing personal information to take and process orders and payments.
When JockeyWin seeks your permission to process your personal information for a specific reason that we express to you, the Company will ask for your consent. You may withdraw your permission to process your personal data for a specific purpose at any time, and we shall stop processing your personal information for that reason. The withdrawal of consent has no bearing on the legality of the processing based on consent before its withdrawal.
Also, JockeyWin may release any information in response to a legal request, such as a subpoena, court order, or government demand, to investigate or report criminal conduct or to enforce or defend our rights or defend claims. In addition, we may transmit your information to another organization as part of a partnership or corporate restructuring, such as a sale or merger.
Personal data may include information stored on paper, computer, or another electronic medium, which is protected by applicable law.
JockeyWin shares your personal data with our partners and service providers, including IT and software providers, in order to offer you our services. We may also share your personal information with third parties and authorities as needed by law in response to legal processes, to protect our users, to maintain the security of the company services, or to protect the company's rights or property.
4.Disclosure of data
We may disclose your information to third parties in the following cases:
To provide services (including e-wallet services) available through the App;
In cases where such third parties assist us in providing you with our services or performing certain functions on our behalf, including IT support, professional, or logistical services.
in the event of a sale, merger, liquidation, transfer, or assignment of a receiver over the assets of the “JockeyWin Ltd” or any of our affiliates to any potential buyer of our business and its professional advisors.
To comply with regulations or any court order or decision of any relevant regulatory body, or if we believe that disclosure of your information is necessary to protect, defend and enforce our rights. that includes exchanging information with other companies and organizations for anti-fraud and credit risk reduction.
To carry out any legal requests, we may disclose the user's IP address and all the data recorded on the registration page, as well as all activities carried out by the user through the App, and this is determined based
Disclosure for Law Enforcement: We may be forced to reveal your Personal Data in some situations, such as where required by law or in response to lawful demands from governmental authorities (e.g. a court or a government agency).
Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation.
To protect and defend the rights or property of our company.
To prevent or investigate possible wrongdoing in connection with the Website.
To protect the personal safety of users of the Website or the public.
To protect against legal liability.
5.security of Data:
We care about the security of your data but keep in mind that no form of Internet transmission or computer storage is completely safe. While we endeavor to secure your Personal Data using commercially practical techniques, we cannot guarantee its ultimate security.
It is your responsibility to keep your password secure. We ask that you do not share your account credentials with anybody and keep your account information private.
Please contact us immediately if you believe your access credentials or Personal Data have been compromised.
6.Transfers of Personal Information outside of your country:
We will only transfer your Personal Data outside of your country where:
You have given your explicit consent, or
We will only transfer your Personal Data outside of your country where:
You have given your explicit consent, or
we must set up or fulfill a contract you have entered into with us; or
To comply with a legal duty or obligation.
7.Access your personal information to the third party
JockeyWin will not disclose any of its client’s confidential information to a third party unless:
Required to do so by any applicable laws, rules, or regulations.
If there is a duty to disclose;
If our legitimate business interests require disclosure.
under our Terms of Service.
JockeyWin may share your personal information with the following parties to utilize your data for the above purposes.
For business reasons, any of our service providers and business partners, such as specialized advisors hired to provide administrative, financial, legal, tax, compliance, insurance, IT, debt-recovery, analytics, research, or other services. We may also disclose your personal information with third parties and authorities as needed by law in response to legal processes, to protect our users, to maintain the security of our services, or to safeguard the company's rights or property.
If JockeyWin discloses your personal information to service providers and business partners to perform customer services, such providers and partners may retain your personal information inside their systems to comply with their legal and other duties.
JockeyWin has no control over these third parties, you agree not to hold us responsible for their behavior, even if we would ordinarily be held vicariously liable for them, and you must take legal action directly against them if they commit any tort or other actionable wrong against you.
After creating an account, you can access and edit your information through the login dashboard. Please be aware that although you can access and edit your information, you will not be able to opt-out of our data collection practices. Additionally, if you wish to opt out of our data collection practices or would like us to remove any of your information, please get in touch with us by contact form.
10. Contact us:
Don't hesitate to contact us via email: email@example.com if you have questions about your personal information or any of the above-mentioned rights. If you are unsatisfied with how we handle your personal information, you have the right to file a complaint with our local Data Protection Officer.